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FAQs

We do web development & maintenance works. We sell Joomla Products and provide support. We, with more than 12 years of expertise, try to give the best to our client.

We use Paypal to receive payments. Paypal process all your credit card details.

No, we don't.

All payments are processed through Paypal on Paypal's website.

No, we don't charge you for renewal, unless and until you opt to.

You have to manually renew to continue the subscription & avail benefits.

You have to log in and go to My Downloads section to download your products.
If there will be any updates available, it will show on your back-end. Also, you can check it at My Download section on our site.
You can download updates from My Downloads section on our website.
There is no limit on usage, you can use on as many websites as you want. But support will be available for one Domain. Extra support can be available as paid service. 
Yes, You can, as long as, the extension is compatible with your Joomla Version. 

If you got any other questions, you can leave a mail at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will reply you back asap.

Have a project in mind? Let's talk!

Get in touch, Ask questions, Post your requirements

DotsCastle in a nutshell

We are a software company providing web services starting from simple website design to complex application development.

Also, we take care of security measures, recurrent maintenances & updates. 

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